Who Are the Key Participants in Zest Reviews: Employee, Contributors, and Creator?

In Zest, a review campaign relies on three main roles, each with specific responsibilities to ensure a structured, fair, and effective process.

👤 The Employee

The employee is the person being evaluated during the review.

🎯 Their role

• Answer questions during the response period

• Complete a self-assessment (if enabled)

• Share comments, goals, needs, or feedback

• Add contributors (if this option is allowed)

• Validate the review at the end of the process (if a validation step is configured)

👉 They are at the center of the discussion and provide the key input for the evaluation.

👥 The Contributors

Contributors are the people who participate in evaluating the employee.

They typically include:

• the direct manager (N+1),

• a higher-level manager (N+2),

• HR representatives,

• a functional or cross-functional lead,

• or any designated person providing additional feedback.

🎯 Their role

• Complete the review during the contribution period

• Evaluate the employee’s responses

• Provide qualitative feedback

• Define or adjust goals (depending on the template)

• Offer an additional perspective

👉 Their input ensures a more complete and objective evaluation.

🛠️ The Creator (or Review Owner)

The creator is the person who configures and launches the review campaign.

This is typically:

• a Super Admin,

• an Admin,

• sometimes an authorized manager.

🎯 Their role

• Create and configure the review (title, description, template, etc.)

• Define the target populations

• Select contributors

• Configure periods (response, contribution, validation)

• Launch the campaign

• Monitor progress

• Reopen or extend periods if needed

👉 They ensure the overall process runs smoothly.

🧭 Summary

These three roles work together to deliver structured, transparent, and meaningful reviews that support both employee development and HR decision-making.