The Mood module in Zest allows you to capture employee feelings continuously, quickly identify weak signals, and foster a human and confidential dialogue within teams.
This article explains:
- how anonymous comments work,
- how low mood alerts are triggered and handled,
- and how to use the weekly low mood report.
💬 Anonymous comments: express yourself with confidence
How does it work?
When an employee shares their mood, they can choose:
- Public: their identity is visible depending on the configured scope,
- Anonymous: their identity is completely hidden.
This choice is made each time a mood is shared, voluntarily.
What can a comment include?
- A free expression (text),
- Contextual information (fatigue, satisfaction, tension, success, etc.),
- A weak signal requiring attention or support.
Even when anonymous, comments remain accessible for collective analysis, without ever exposing the employee’s identity.
Best practices for managers
- Read comments without trying to identify the person,
- Adopt a listening and non-judgmental posture,
- Use this feedback as indicators, not diagnoses.
🚨 Low mood alert: detect weak signals
What is a low mood?
A mood is considered low when it falls:
- between 0 and 1.5 (default threshold),
- on a scale defined in Zest.
This threshold can be adjusted by Super Admins according to internal policies.
What happens when a low mood is detected?
An automatic alert is sent to configured roles (e.g. direct manager, HR, Super Admin, global view).
This alert allows:
- quick identification of a sensitive situation,
- action before discomfort escalates,
- encouraging a human and appropriate response.
Alert channels
Depending on your setup, alerts can be received via:
- 🌐 Zest Web application
- 📱 Mobile application
- 💬 Slack (if integration and mood automation are enabled)
- 💼 Microsoft Teams (if integration and mood automation are enabled)
⚠️ Slack and Teams channels are available
only if integrations are configured
and mood automation is enabled
📊 Weekly low mood report
What is this report for?
The weekly report allows HR teams and managers to:
- have a consolidated view of low moods,
- track evolution over time,
- prioritize listening and support actions.
Report content
Depending on your permissions and scope, the report may include:
- the number of low moods over the period,
- trends by team, department, or location,
- participation indicators,
- without ever compromising anonymity.
Where to access this data?
- In the Moodboard (Web),
- In the Zest Dashboard,
- Via Excel exports (respecting anonymity rules),
- Through notifications if automations are enabled.
The Moodboard allows you to:
- visualize average mood,
- analyze participation,
- track monthly trends,
- apply filters (team, department, location, attributes).
It is a collective analysis tool, never an individual one.
🔁 Automations & distribution channels
When mood automation is enabled, employees can be invited to share their mood:
- at a defined frequency (e.g. weekly),
- via:
- email,
- Zest pop-up,
- Slack,
- Microsoft Teams.
This creates a light, non-intrusive routine, while allowing employees to share their mood at any time freely.
✅ Key takeaways
- Anonymous comments encourage honest expression,
- Low mood alerts enable quick and human action,
- The weekly report helps guide decisions without over-interpretation,
- Slack and Teams are available if integrated and automated,
- Mood is a social signal, not a control tool.
👉 To go further
- See also: Can you respond to mood via app, web, email, Slack or Teams?
- And: How to respond to a mood and adopt the right managerial posture