How to view and analyze verbatims?

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πŸ’¬ Engageometer V2: Theme & sentiment analysis

The Engageometer V2 allows you to go beyond scores by analyzing comments and open-ended questions.

Objective: quickly identify key themes, their sentiment, and action priorities.

🌟 Level 1: Results by question

Applicable to:

  • Open text questions
  • Comments

πŸ‘‰ What you can do:

  • Identify at a glance the priority themes and those to highlight (top & flop).
  • Understand why to act on certain themes thanks to the insights provided.
  • Explore in more detail the sentiment associated with each theme and across all responses.
  • Switch to a word cloud (useful if the question is not directly related to Engagement or QWL).

Focused reading

  • Each theme can be opened in a dedicated modal to view associated comments.
  • This allows you to:
    • Focus only on priority comments.
    • Put them into perspective with the overall sentiment of the theme (useful for contextualizing with your internal challenges).

🌟 Level 2: Prioritization matrix

Applicable to:

  • Open text questions
  • Comments

πŸ‘‰ Objective: browse all themes and classify them into zones:

  • To prioritize
  • To highlight
  • To develop
  • To monitor

Benefits

  • Quickly identify the themes to act on first.
  • Detect weak signals (both positive and negative).
  • Make informed choices about which responses to analyze in detail.

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