BACK-OFFICE - OCTOBER 2025

1 min read

User Import

What is it exactly? 🤔

The User Import feature has been redesigned and improved to be more intuitive and flexible.

Among the enhancements, two major updates stand out:

  1. Two import types: incremental and differential
  1. Admin import: delegation within their scope

What’s the goal? 🎯

  • Add or update your users more easily
  • Give admins more autonomy while respecting rights and scopes
  • Synchronize your data according to your needs (simple additions or full cleanup)

New features in detail 🆕

1️⃣ Import types: incremental vs differential

  • Incremental: adds new users and updates existing users’ information if it has changed, without deleting anyone.
  • Differential: updates existing users, adds new ones, and deletes those no longer in the file. ⚠️ Caution: differential is powerful and should be used carefully.

2️⃣ Admin import: delegation

  • Department or location admins can now import users within their scope, if the rights are enabled in the Back Office.

How does it work? 🧐

Go to the Back Office, Users tab, then Import.

Choose the import mode and enjoy all the new features: new interface, improved error messages, clear tracking of actions, and more.

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