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🔍 Analysis of Themes & Sentiments

The analysis of themes and sentiments allows you to quickly identify what stands out in open-text responses and comments from your employees.

This helps you detect priorities, highlight strengths, and understand the overall sentiment to take meaningful action.


🌟 Level 1: Results by Question

🎯 Objective

Quickly analyze the main topics and sentiment behind responses to a given question.

📍 Applicable to:

  • Open-text questions
  • Comments

🧭 What You Can Do

  • Identify key themes to prioritize or highlight thanks to the Top & Flop feature.

    → See which topics are most mentioned and their associated sentiment (positive or negative).

  • Understand why taking action on certain themes is important, with contextual explanations.
  • Dig deeper into sentiment analysis — view the tone (positive, neutral, negative) for each theme and all related responses.
  • Switch to the word cloud view if the question does not directly relate to Engagement or QWL (Quality of Work Life).

🪶 Focus Your Comment Reading

For each theme, you can open a modal window to view all related comments and responses.

💡 Why it’s useful:

  • Read only the most relevant comments, without going through them all.
  • Get a global sentiment overview for each theme to better interpret results in the context of your own organizational challenges.

🌟 Level 2: Prioritization Matrix

🎯 Objective

Gain a global view of all themes identified in open-text responses and comments to prioritize your actions effectively.

📍 Applicable to:

  • Open-text questions
  • Comments

🧩 How It Works

The matrix automatically classifies themes based on their level of importance and perceived impact:

  • 🔴 To prioritize → critical topics often mentioned with negative sentiment
  • 🟢 To highlight → strong points to maintain and communicate
  • 🟠 To develop → improvement areas worth exploring
  • 🟣 To monitor → weak signals to keep an eye on over time

💬 What This Enables

  • Quickly identify which themes to focus on, based on internal priorities.
  • Detect weak signals, both positive and negative.
  • Select specific responses to read in full, for a deeper qualitative analysis.

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